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Exabytes Review: Are They The Best Web Host In Malaysia?

Our Thoughts on Exabytes

Exabytes is a full-service web hosting company that was founded in 2001. Obviously, they have been around long enough to create tech-savvy products that their clients want and need. In fact, the company has grown to service over 75,000 customers located in 121 countries and is considered the biggest web hosting provider in Malaysia.

Every year they host local customer events and outreach activities such as Movie Day, Exhibitions, Seminars, and Sponsored Community Events. They are passionate about serving their local area communities.

Exabytes Is An Award-Winning Hosting Provider

They have won several awards, including Best Domain Reseller (The Malaysia Network Information Centre)Sin Chew Business Excellence Award (2014)Golden Bull Award (annually since 2007) and several others.

Exabytes has created the Malaysia Website Awards (MWA) which annually recognizes the country’s most outstanding web designers, developers and agencies.

Why Choose Exabytes For My Hosting Needs?

exabytes plans and pricing

Exabytes offers the complete package when it comes to hosting – everything from WordPress-optimized to eCommerce to VPS to dedicated servers and cloud hosting. In addition, you can purchase and register your domain name, host your email or start a reseller account. Exabytes also offers web design, security features and online marketing options. You get everything you need from one company to start a blog, switch hosts or develop an ecommerce site.

And because Exabytes offers so many options, it’s easy to scale your website as your audience and customer base grows by adding disk space, bandwidth and email or upgrading to a cloud, VPS or dedicated server account.

Are They Reliable?

Exabytes claims a server uptime of 99.5 percent.

Their support team is available 24/7/365 and their representatives are people on the back end who can knowledgably and professionally solve any issues you have. They will even answer any of your questions – whether directly related to your hosting or not.

What Does Exabytes Guarantee?

Outside of all these benefits and features, you will find that Exabyte offers a couple guarantees.

One is regarding the speed of your account activation, which typically takes only two hours. If your hosting account isn’t ready to use in 24 hours, you will get a credit for the first month of hosting fees.

The second is a money back guarantee if you are not satisfied with your Exabytes hosting. It applies during the first 100 days when you order an EBiz plan but excludes your domain name fee and does not apply to VPS, cloud or dedicated server plans.

Conclusions: Should I Go with Exabytes?

Exabytes has made a name for itself as a reliable hosting company local to Malaysia. That doesn’t mean they have the fastest page loading speeding for businesses across Southeast Asia, however. Please refer to our article about the best website hosting in Malaysia for further information.

We like the fact that they have a 100-day money back guarantee, which provides a fail-safe if you try their hosting and don’t like it.

Exabytes might be a good choice if you own an online business in Malaysia, as they specialize in providing hosting with eCommerce features, colocation and lots of scalable options.

What Others Say About Exabytes

Ky Channel

I have been purchase web hosting with Exabytes since 2011. In these 7 years, thanks for the Exabytes because they provide me the customer services that reply my ticket very fast and able provide the best technical service for my web hosting directly. Thanks again for them and hope that they will do their best in the future of life.


Ricky Yeap

I have lots of domains with Exabytes and very easy to manage the domain such as pointing to my wix website.



Thank you to @Exabytes_MY especially his support team ,your Technician Zaki was very efficient & patient with us tonight !! issue solved 🙂


justin lim

I have been using Exabytes hosting service for above 2 years+ and I have never encountered big problems compared to other hosting providers. I tried Exabytes is because I saw their Hosting Transfer Program, which offers me 50% OFF and also extra months. They are working hard and they have done a good job for me so far.



@Exabytes_MY never fail to disappoint me with their slow and non-productive customer support

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